Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adam Kirk

Adam Kirk

November 4, 2026

5  out of  5
rating by Adam Kirk
"Quick easy and good prices and cool employees"
We responded:
"Hey Adam, Thanks for the 5-star review and nice words about my team. We appreciate you and the opportunity to work with you!

Doug"
Profile photo of Veronica Hoyos

Veronica Hoyos

November 4, 2026

1  out of  5
rating by Veronica Hoyos
"I'm a State Farm auto customer and asked about a homeowners policy for my home in the Kanaka community in Idaho. On a phone call on November 3, I was told a fire certification is now required after the Stanley fire, and that the home would need fireproof materials. I explained that our HOA maintains the grounds, clears debris, and keeps irrigation running, and that there hasn't been a fire here since 2006. I was told the area is a fire hazard zone. I still don't know what the certification is, who issues it, or what it would cost, and I wasn't offered anything in writing. I came away unable to tell what it would take to qualify.
In other words, State Farm is refusing to insure Idaho’s homeowners against the biggest threat: fire."
Profile photo of Jenn Gray

Jenn Gray

November 2, 2026

5  out of  5
rating by Jenn Gray
"Ed made my life so much easier when I needed to get home owners insurance! And when I bundled with auto, it gave me to lowest auto insurance I've ever had I'm pretty sure lol! Highly recommend him!"
We responded:
"Hi Jenn. Ed is great, isn't he. Thanks for the review and for allowing us the opportunity to take care of your homeowners and auto insurance. We appreciate you!

Doug"
Profile photo of Jackie Burkeen

Jackie Burkeen

November 2, 2026

5  out of  5
rating by Jackie Burkeen
"Janet was AMAZING! Took the time and understood. I have been with State Farm forever not going anywhere else Thank you all you are the best."
We responded:
"Thanks for the kind words about State Farm, the Office, and Janet. She is a boss and works so hard for our clients. We appreciate you!

Doug"
Profile photo of Alicia Simono

Alicia Simono

October 31, 2026

5  out of  5
rating by Alicia Simono
"I have my homeowners and auto insurance and now insurance for my business through Doug stokes state farm! They have always been so great to us and helped out when we needed it! They will forever have our business/trust!"
We responded:
"Thanks for the review, Alicia! We've appreciated you over the years.

Doug "
Profile photo of Brent Birrell

Brent Birrell

October 23, 2026

5  out of  5
rating by Brent Birrell
"Have been with this office for a long time. If I need to contact the office directly they are very cheerful and helpful. Janet in the office has always given efficient, cheerful and accurate answers."
We responded:
"Thanks for the review, Brent! I appreciate the kind words about Janet and the opportunity we have to work with you.

Doug "
Profile photo of Gayle Lammerman

Gayle Lammerman

October 22, 2026

5  out of  5
rating by Gayle Lammerman
"Great office. Brenda has taken care of me for years!! Thanks Doug."
We responded:
"Thanks for the review, Gayle. Brenda is great, isn't she. We appreciate you and the trust you have in us.

Doug "
Profile photo of Oscar Solares

Oscar Solares

October 12, 2026

5  out of  5
rating by Oscar Solares
"Buena atención al cliente"
We responded:
"Muchas Gracias Oscar.
Agradecemos la oportunidad de trabajar con usted.

Doug"
Profile photo of Hunter Breshears

Hunter Breshears

October 9, 2026

5  out of  5
rating by Hunter Breshears
"Doug Stokes is an outstanding individual and insurance agent! He is professional, knowledgeable, and great to work with. He takes the time to answer questions, explain coverage options, and make sure you feel confident in your decisions. His excellent customer service and dedication to his clients really stand out. I highly recommend Doug Stokes to anyone looking for a trustworthy and reliable insurance agent!"
We responded:
"Hey Hunter, thanks for the review and the trust you put in my office and I. I appreciate the opportunity to work with you and take care of your insurance needs. Let me know if you have any questions or need anything any time!

Have a great weekend,

Doug"
Profile photo of Rick Wuori

Rick Wuori

October 9, 2026

5  out of  5
rating by Rick Wuori
"Excellent friendly service and easy to work with!"
We responded:
"Thanks for the review and opportunity to work with you over the years. I appreciate you.

Doug "
Profile photo of ronald paguio

ronald paguio

October 5, 2026

5  out of  5
rating by ronald paguio
"I had such a great experience with State Farm, and I especially want to give a big thank-you to Ms. Janet. She was incredibly kind, patient, and helpful throughout the whole process. She took the time to answer all my questions and made me feel like I was truly being taken care of, rather than just another customer."
We responded:
"Thanks so much for the detailed review and kind words about Janet. She is a rockstar. We appreciate you and the opportunity to work with you!

Doug"
Profile photo of Mel Mar

Mel Mar

October 5, 2026

5  out of  5
rating by Mel Mar
"Jose has been so helpful and very pleasant to speak with and do business with. And all the people i have delt with have been great"
We responded:
"Thank you for the review. We appreciate you and the opportunity to serve you.

Doug"
Profile photo of Maria Mcmillan

Maria Mcmillan

September 29, 2026

5  out of  5
rating by Maria Mcmillan
"They have always been so good with me, and worked with me through a lot of things. Jose is great as well!!
Thanks you guys
Marie"
We responded:
"Hi, Maria! Thanks for the review and kind words about Jose. He works hard for our clients! We appreciate you!

Doug "
Profile photo of matthew wallace

matthew wallace

September 29, 2026

5  out of  5
rating by matthew wallace
"Very easy to start, way better rates than progressive!! Wyatt is Awesome! And very helpful!!"
We responded:
"Thank you for the review, Matthew! We appreciate you and enjoy taking care of your insurance needs! Glad Wyatt was able to help. He's a rockstar. Have a great day!

Doug"
Profile photo of Shanel Reed

Shanel Reed

September 28, 2026

5  out of  5
rating by Shanel Reed
"The staff are very kind, knowledgeable, patient and willing to help."
We responded:
"Hi, Shanel! Thanks for the kind words about my team. They work really hard to get it right. We appreciate you and are grateful for the opportunity to work with you.

Doug "
Profile photo of Olivia Hall

Olivia Hall

September 25, 2026

5  out of  5
rating by Olivia Hall
"Janet is the best! Love State Farm!"
We responded:
"Thanks for the review, Olivia! I agree, Janet is the best! We appreciate you and the opportunity to work with you on your insurance.

Doug "
Profile photo of Laurie Larson

Laurie Larson

September 25, 2026

5  out of  5
rating by Laurie Larson
"His office was very friendly, answered all my questions. Just all around nice!"
We responded:
"Thanks for the review, Laurie! We appreciate you and the opportunity to work with you on your insurance. Have a great day!

Doug"
Profile photo of Christa Edler

Christa Edler

September 25, 2026

5  out of  5
rating by Christa Edler
"They have an amazing team who are very knowledgeable in what they do! Great service. The process was quick and simple!"
We responded:
"Thanks for the review and kind words about my awesome team. I appreciate you and the opportunity to work with you on your insurance needs. Hope you have a great week!

Doug"
Profile photo of Wyatt DeFord

Wyatt DeFord

September 25, 2026

5  out of  5
rating by Wyatt DeFord
"Amazing service! 10/10 recommend!"
We responded:
"Thanks for the 5 Star review, sir! We appreciate you and the opportunity to take care of your insurance needs. Have a great day!

Doug"
Profile photo of Jianyou WU

Jianyou WU

September 25, 2026

5  out of  5
rating by Jianyou WU
"非常感谢🙏!非常热情,周到细致的服务态和专业化运作!"
We responded:
"Thank you for the 5 Star Review. We appreciate you and the opportunity to work with you on your insurance needs!

Doug"
Profile photo of Karen Benedict

Karen Benedict

September 25, 2026

5  out of  5
rating by Karen Benedict
"Kerri Kartchner has been extremely helpful setting up a new homeowners and auto policy for my husband and I, after we have been experiencing a bad situation with another insurance company. She was prompt in getting things set up for us. She is very knowledgeable, responsive and courteous. We are looking forward to doing business with Doug Stokes, State Farm Ins."
We responded:
"Thanks for the kind words about Kerri and the office. She works tirelessly for our clients. We appreciate the opportunity to work with you on your insurance needs. Have a great day!

Doug"
Profile photo of Cynthia Lincoln

Cynthia Lincoln

September 25, 2026

5  out of  5
rating by Cynthia Lincoln
"Excellent service quotes and clearly very knowledgeable on how to provide great customer service"
We responded:
"Thanks for the 5 Stars Cynthia! We appreciate you and your business. Let us know if we can help in any way.

Doug"
Profile photo of michael McIntyre

michael McIntyre

September 24, 2026

5  out of  5
rating by michael McIntyre
"Extremely efficient and did a great job for me in changing my insurance over to Idaho. Very knowledgeable and detailed!"
We responded:
"Thanks for the review, Michael! Welcome to Idaho....we appreciate the opportunity to work with you! Have a great day!

Doug"
Profile photo of Nicole Dalley

Nicole Dalley

September 23, 2026

5  out of  5
rating by Nicole Dalley
"I love this place! Every time I call or come in the staff always greet me so kindly and always go above and beyond. I never feel like a burden and I leave feeling better than I started! Thanks State Farm!!"
We responded:
"Thanks for the review, Nicole! We appreciate the heck out of you guys! Hope you and the rest of the Dalley's have a great day!

Doug"
Profile photo of Cortney

Cortney

September 23, 2026

5  out of  5
rating by Cortney
"Roadside assistance helped me within minutes when I got a flat tire and towed me to the dealership. Great customer service. 10/10 highly recommend. Thank you State Farm!"
We responded:
"Thanks for the review, Cortney. Glad that we were able to help you get to where you needed to be. We appreciate working with you!

Doug"